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Parent Grievance Procedure

If a parent has a grievance or complaint, please follow the process below:

  1. Seek to resolve the concern or issue with the teacher, if applicable.
  2. If the concern or issue is not resolved, meet with the Assistant Principal via an appointment.
  3. If the problem continues to be unresolved, meet with the Principal via an appointment.
  4. If the concern still remains unresolved, please contact the Governing Board via email board@cowetacharteracademy.org.

When sending an email to the Board regarding a concern or issue, please include in your email the initial concern or issue and the date it occurred, who you have been in contact with to resolve the issue, notes on the conversations with the individuals contacted including the dates that they occurred, any steps or efforts that have been taken to resolve the issue to date, and any other relevant facts or documentation.

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